Tesla Energy Reviews

I did my research on the power wall when I heard about it. I was very happy with what I heard and I’ve been very happy with Tesla since they bought out Solar City. I started with solar panels with Solar City several years ago. I am very pleased with the process of getting the power walls. All the information I was given I was shown everything I need to know about how to use it and I’m very very happy. I would definitely recommend looking into it to any of my family and friends.

I researched several companies since I wanted both Solar Panels & Batteries. Once I realized Tesla's bid was coming in under $14,000 compared to other solar companies, there was no doubt in my mind. Now that the system is up and running, I love the ease of seeing how everything is going on a certain day through their easily understood App. I also love the sleek appearance of everything and how efficiently it all works together. I would also like to point out how coordinated all phases of this purchase went. I highly recommend Tesla Energy to anyone who wants to get 'off the grid' of your energy company!!!

I thought about going solar in anticipation of PG&E's current and future price gouging in the bay area. Financing through Tesla was the best option for me. The process for inspection was easy and the installation scheduling was easy (once I replaced the roof since it was an old roof). Tesla Energy helped me find a contractor for roof repair as well! Overall I'm very happy with the experience and they kept me updated and handled all the dealings with the city/county so I didn't have to get too involved with the bureaucracy.

In March 2022 I decided to proceed with solar options for my home. After an extremely bad experience with a smaller veteran owned firm, I decided to cancel them and transition to Tesla in September 2022. The experience and efficiency with their process was soooo much better and simple. They were efficient in working with the utility and city to get permits approved and from there when install was scheduled, the team that arrived was professional and courteous. They explained everything they were doing. From there final inspection from the utility and city was scheduled and the person that handled this was the same way, professional and courteous. If you're thinking about solar you should definitely go with Tesla.

We have planned on Tesla panels being installed since summer 2022, speaking (only by text) with the Tesla team from California was difficult. Once a date for installation was set, we spoke (actual phone calls) to the actual installation team from Albany, NY. They had to drive 2 hours to get to our home. They were fantastic! Polite, knowledgeable, hard working men who knew the facts of installing solar panels during a New York winter!! They drove through bad weather, They had to shovel our roof twice. They had to work in our attic, not once did they leave any mess, they insisted on vacuuming and moving items that they thought might be in our way. They kept us updated on every step of the installation, and what to expect that would be coming next.

There must be organization, a leader, a sense of ownership/responsibility, or ethics. I assumed a lease when I purchased a home in 2020 that was in year 6 of the 20-year lease. Totally frustrating people to work with. Customer service is so disconnected that when they transfer you from one group to another, you must select your language again.

The on site installation crew pulled through our project. Brad, Ikaika, Eli and crew here in Hawaii were incredibly helpful and professional. We had some issues upon arrival but they patiently worked through them with the Tesla engineers and figured it all out. They went above and beyond to help us and we’re so thankful. Looking forward to using our system!

I have had a solar roof for eight years. I see offers for solar roofs with free batteries. Although I have tried to find a way to speak to customer service rep to see if there are any updates or deals for previous installations. I can't find any way to contact people on their site. Don't expect anything after the installation happens.

Pros: When I bought my Tesla solar and batteries, in August 2021, they were the cheapest. The app works well and lots of control, and something that appeared to be unique to Tesla. Nice feature such as the virtual power plant. Thanks to the 2 batteries +21 solar I can actually function normally off grid forever as long as I limit my consumption to what my solar can produce + batteries.

Well I installed my solar panels after doing my research in 2019. They design my plans in a way I will only received a bill from FPL for $20 for being connected to the grid. So my finance monthly payment $160 plus 20 sounds alright to be green. With no solar my average payment range in winter $100 and summer $200 so numbers make sense. Also $400 removal of panels if a roof repair or replace needed to be done. Anyway at this point when some ask what do I think BIG MISTAKES. IF I CAN GO BACK IN TIME I WILL. I don't know what's the deal with FPL and Tesla but my fpl bill average is 100 to 130 a month now and my tesla system from 160 to 240 so numbers did not match and financially I was spending more money a month.