Ox Car Care

Ox Car Care Reviews

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About Ox Car Care

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Extended auto warranties help cover the cost of unexpected vehicle breakdowns and repairs. Ox Car Care offers three extended auto warranty plans with varying coverage. Plans come with a 30-day money-back guarantee, and you can cancel at any time. Quotes are requested online and are followed by contact from a representative. In the event of a repair, your ASE-certified mechanic will handle the claim.

    Pros & Cons

    Pros

    • Three plan options
    • Personalized coverage
    • 30-day money-back guarantee

    Cons

    • Pricing not available online
    • Risk of no use
    • Coverage exemptions

    Bottom Line

    Ox Car Care offers extended auto warranties that cover the cost of vehicle repairs. Coverage depends on the plan, and three plan types are available. The deductible is $100, which you pay to the mechanic. The mechanic files the claim with Ox Car Care and is paid directly. Warranties have a 30-day money-back guarantee.

    What is Ox Car Care?

    Ox Car Care is an extended auto warranty plan that covers certain parts and labor in the event of a mechanical breakdown. This is different from auto insurance, and coverage depends on the plan you choose. Ox Car Care has three plans available, each offering a different set of coverage.

    Along with extended warranty plans, Ox Car Care offers additional benefits to plan holders. These include 24/7 roadside assistance, flexible payment terms, rental car reimbursement and towing benefits. In the event of a breakdown, you can work with any ASE-certified mechanic. Once your deductible has been met, Ox Car Care will pay the remaining balance based on your plan benefits.

    How does Ox Car Care work?

    Ox Car Care quotes are free and available online. To obtain a quote, supply vehicle year, make and model and basic contact information. Quotes include personalized coverage and multiple plan options. After you choose a plan, a mandatory 30-day and 1,000-mile elimination period occurs. Once the elimination period is fulfilled, your coverage will begin.

    In the event of a breakdown or mechanical failure, call roadside assistance for towing help or take your vehicle to any ASE-certified mechanic. Once at a shop, present your Ox Car Care ID card, and the mechanic shop will call the claims department. Covered claims are paid directly to the shop, with the exception of the deductible. There are exclusions, so be sure to read your contract carefully. Sample contracts may be viewed on the company website. Maximum coverage amount per claim is $7,500 or the cash value of the car, whichever is less.

    Ox Car Care coverage

    Ox Car Care offers three plans with varying coverage options.

    Plan CoverageDiamondPlatinumGold
    Gasoline/diesel engine
    Rotary engine
    Transmission
    Transfer case
    Drive axle
    Seals and gaskets
    Air conditioning
    Steering
    Brakes
    Fuel system
    Cooling system
    Base electrical
    Suspension
    High-tech electrical
    Anti-lock brakes
    Hybrid

    Ox Car Care cost

    Extended auto warranty pricing varies greatly, but a plan typically costs around $2,500. Payment options can be monthly or upfront annually, and some companies offer multi-year contracts. Pricing factors to consider include vehicle type, age and mileage, deductible amounts, maximum payouts and warranty length. Plan coverage also affects pricing as some have coverage limitations. You’ll also need to be mindful of waiting periods before claim eligibility kicks in.

    Ox Car Care FAQ

    Does Ox Car Care have a waiting period?

    Yes. You must wait 30 days and 1,000 miles before you are eligible for claims.

    Is there a guarantee that my care will be covered by Ox Car Care?

    If your account is in good standing with Ox Car Care and the claim qualifies, you will be covered.

    Does Ox Car Care offer bundling discounts?

    Yes. If you add more than one car, you will automatically be given a bundling discount.

    What is Ox Car Care’s cancellation policy?

    Ox Car Care offers a 30-day money-back guarantee with a full refund if you cancel. Otherwise, refunds will be prorated after 30 days.

    Is Ox Car Care legit?

    Ox Car Care is a legitimate extended auto warranty company. If you’re looking for a variety of coverage, plans and prices, Ox Car Care is beneficial. Additionally, it offers roadside assistance, towing and rental car reimbursement for all of its plans as an added benefit. Ox Car Care doesn’t require long contracts and can be canceled anytime.

    Ox Car Care Reviews

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    Page 1 Reviews 0 - 10
    Customer Service

    Reviewed Nov. 1, 2023

    Paid monthly forever, filed my 1st claim. Denied!! Reason was lack of maintenance (long-term oil leak.) I bought Porsche macan new from dealer and had oil change every 10,000 miles as required and any other maintenance due or required by mnfg. It only has 50,000 miles. I then supplied them with service record from new provided by the dealer. They said, "No we need receipts" (thinking I did'nt have them). But surprise I provided them. Next day, Denied for the reason I gave you. Lack of Maintenance!! Then when you call you better get a seat it always takes at least 30 minutes and as long as 2 hours plus. Don't press 1 to leave a callback number, it never happens. Ridiculous!! Stay away from this company unless you want to lose your money and waste your time.

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    Claims HandlingSales & Marketing

    Reviewed Oct. 24, 2023

    Total scam. Stay away from this company. They do not follow through with their claims. For any reason possible to deny your claim. Even your refund. If I could give them a zero star I would. Disgusting.

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      Coverage

      Reviewed July 19, 2023

      Ox Car Care and CarShield are both affiliated with Mepco insurance payment center. Both are insurance scams. Read the exclusion section before purchasing. Ask your auto repair shop if this extended insurance is accepted! Customers need auto repairs before a breakdown. Several parts are not covered under both policies. This type of extended auto insurance is not for me. Rip off!

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        Ox Car Care Company Information

        Company Name:
        Ox Car Care
        Address:
        4 Park Plaza
        City:
        Irvine
        State/Province:
        CA
        Postal Code:
        92614
        Country:
        United States
        Website:
        oxcarcare.com

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