LA Solar Group Reviews

The installation took a few months. It was rainy season and there was no construction because of the rain. There was also an issue because the installers did some work. Another group showed up another time and finished the installation of the panel. It was left incomplete because all of it was not connected for whatever reason. I was not happy about that because there was no consistency. People might not know what was done and what needed to be continued to be done. There was a little lack of communication. This was during COVID and LA Solar was trying to bring in new hires so we decided to just be patient with them.

The electrician was very good and knowledgeable. Unfortunately, there was a language barrier with some of the people and we couldn't communicate with them well. LA Solar said they were gonna send somebody for the breakers but they never did. We have no idea which is which with the breakers. None of them has a new sign indicating which room or area they belong to. I've been very busy with everything else that it's hard for me to keep going back and forth with LA Solar to have them come and fix it. The job hasn't been done yet. I was going to do it with my husband but the city inspector was here and said, "No. It's their job and they better do it." I should do more follow-ups. I have some questions about some issues, but I haven't reached out to them. That aside, I have recommended LA Solar to many friends.

I have recommended LA Solar. They gave me a good price. If you don't wanna go through the bidding process and do all that, you might just reach out to them or just reach out to a couple of companies. I always tell others to take a look to see what they're willing to offer. Since then, I think the panels have upgraded. They got better batteries now and this and that. They have different incentives and upgrades available. They tried to get me to get a battery. I don't have an electric car, so it was really no point except for the rolling blackouts that we may or may not have. Overall, it's been a positive experience.

I communicated with Anna from LA Solar and she asked me, "What do you think? You'll be able to want the system again? How do you feel?" Unfortunately, Edison had decided to do away with the tier system and just send out a mass-generated bill to everybody and say, "Pay this dollar amount off as the year goes on." I had to decide between 500 of my Edison bill from the High Desert, not my mom's Edison bill. When they combined both bills, I was looking at about a little over $1,100 to pay those off. I told Anna, "I'm not sure, but I still want the system." It helped me out in the High Desert and I'm sure it would help me out here in Fontana.

She was able to accommodate me, go through the red tape, and I thank her very much because I have the solar system here in the house I grew up in the system. The system itself has helped out a lot. Other families around the neighborhood that I live next to are barely getting their solar system and paying way much for their system than what I'm paying for. I appreciate everything LA Solar did for me. I am now just barely seeing the difference and I appreciate it because not only was I having surge outages in the home, I was losing half of the electrical power. I thank LA Solar for going through all the obstacles that they did to get me the solar here in Fontana. I was very satisfied with them at the beginning. I'm still satisfied with them as of now. All the energy-efficient things that I have here, I am running them more comfortably than I have before. I have a lot more appliances and it helped me out so much.

I spoke to two engineers at LA Solar. My degree was in computer engineering. They spoke my language. They were a pleasure to deal with. They knew the codes, Tesla didn't know the codes. They're telling me, "You can't do this." I'm like, "No, I read the code. Why can't I do this? This is what the code says." LA Solar and I read the same code. Tesla is just doing whatever they think. I got a great deal with LA Solar. I thought it was a very fair price considering everything that they did. I have no beef with the cost. I did the first unit years ago and I spent 33,000 for 7.41 kWp. This time, I spent 13,000 for 4.5 kWp. So, the cost has come down a lot. LA Solar went above and beyond. Their guys told me when they were coming out, they came out, they did what they had to do and they were very professional.

Their employees are not trained professionals. I had one guy show up to supposedly do repair and he did not speak any English. Ok, I am not against that but then he Google translated to me that he will do the job cheaper than what we are paying to LA Solar Group. He was trying to undercut his own employer. "Um, you are here to do warranty work. I am not paying anything." Suffice it to say, he left without doing anything. No surprise. On and on it goes. A new project manager reaches out. I have a sliver of hope. New appointment time. We wait stupidly. No one shows. We are fools. We have waited for 9 months like dummies. I am now writing reviews because this company has stolen from me. I have paid them for 20 panels (you do the math) and they have not provided what they promised. I call that theft.

Too bad I am not able to upload pictures of the crappy work that they have done. Their installers were smoking weed in my driveway on 3 separate occasions BEFORE they started working on my home. LA Solar was here more than 12 different days working on my Install. One would think after so many days and different technicians, the job would be perfect. Now we live in fear because this system will probably catch our home on fire, and more than likely electrocute someone. Run from this company!