EmPower Solar Reviews
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EmPower Solar service areas
EmPower Solar offers services in the following cities of New York:
- Nassau
- Queens
- Westchester
- Suffolk
Average solar cost by service area
Solar panel costs vary based on your location and other factors. The map below shows average overall prices in EmPower Solar’s service areas to give you a general idea of what to expect. Your specific energy needs, panel efficiency and other variables could make your costs higher or lower than these averages.
| Average cost per watt | Typical system size | Average cost after ITC | Payback period | Estimated net savings | |
|---|---|---|---|---|---|
| New York | $2.94 | 6.5 kW | $13,423 | 10 years | $24,387 |
Note: Costs in this table are average costs for the state and do not represent specific company pricing. "Average cost after ITC” reflects the cost after receiving the full 30% solar investment tax credit (ITC). “Estimated net savings” is the average amount residents in that state will save on electricity over 25 years, including their cost of installing a solar energy system.
Equipment brands sold by EmPower Solar
As a solar installer, EmPower Solar does not manufacture its own equipment. Instead, the company offers equipment from the following brands:
- SunPower
- Tesla
FAQ
When was EmPower Solar founded?
EmPower Solar was founded in 2003.
How EmPower Solar compares
Compare EmPower Solar on customer reviews, availability and payment options below. Read our guide to finding the best solar energy company for more.
| EmPower Solar | SunPower | |||||
|---|---|---|---|---|---|---|
| Primary | | EmPower Solar | Learn more | Customer Ratings 4.8 | Availability
New York
| Payment options
Cash, PPA, loan, lease
|
| Primary |  | SunPower | Learn more | Customer Ratings 4.3 | Availability
Nationwide
| Payment options
Cash, loan, lease
|
EmPower Solar Reviews
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Reviewed Nov. 6, 2023
We did everything through Zoom calls and online and the reps were great and knowledgeable. I had done a lot of research myself so I was an educated consumer and I had a lot of questions. They gave me the right answers so we took EmPower on board. I spent 43 years in New York City construction. So, I went through the whole proposal analysis that I would have done in construction. The only thing that I didn't like was I never met any of the salespeople face-to-face. But everything was excellent. Once we got everything signed off with the utilities, the process was seamless. EmPower beat their schedule for the installation and the installers did the panels in one day and a half. The whole process was very quick and was done within two months.
We got 15 panels, which was the maximum we could sit on the roof. I didn’t wanna put it on the front of the house so we put everything on the back and it seems to be doing well. We didn't do too well in the summer because we had the pool going but now, during this intermediate season, I'm thinking kilowatts. I have an app on my phone and I track what I’m banking. It’s very user-friendly.
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Reviewed Oct. 25, 2023
I've used EmPower Solar on another solar project a few years prior and they did everything they needed to do in the time frame they promised. When I looked to do a new project, they were the better priced option, so I had no hesitation going back with them. The reps were always responsive and there was never a time when they didn't respond if I wrote an email or anything. They did the installation in one day and the system works properly. I have an app for the monitoring. I can check how much the system is producing at any time or over the day, week, or month. It's a good app.
Reviewed Oct. 23, 2023
EmPower was the most expensive option I had. However, I appreciated that they had the best warranty on their product. We have little kids, and I'm gonna be in this house for at least another 30 years, so the warranty was important. EmPower had a lot of positive reviews on the internet too. That was a big plus for me, and a friend of ours recommended them as well. I priced out with SUNation, NY Solar, and then another company, but to save $2,000 upfront and not have a warranty in 25 years made no sense. Also, EmPower was the only one that if my roof needed replacing, they will remove and re-install the solar panels as part of the warranty.
The installers showed up at the crack of dawn and I spoke to them for a few minutes, then they were outside doing their own thing. They also came in a bit, and they were very nice. Installation was really easy, and they've been putting critter guards around the panels so the squirrels don't nest under there. We've had the system for three and a half months, and aside from one email that customer service still hasn't responded to, they were very quick to get back to me. Also, we've only had one month, the month of September, when we had more rain, but it was 95 degrees the entire time. It was hot and humid and we didn't generate that much, but even on that month, the electric bill was 12 bucks. The other two months, we've had no electric bill, only the network being hooked up to PSEG.
I was very satisfied. The only issue I might have was the confusion in the financing process. Essentially, EmPower offers people to do two loans, a bridge loan, which gets paid off with the tax return, and the second loan that gets paid off over time. I was under the impression that both of those loans were 0% for the first 18 months, but it turned out that only the bridge loan was 0%. It really threw me for a loop at first, but once I called the financing company, they explained it and that was fine.
Reviewed Oct. 22, 2023
EmPower's sign-up process was good and too easy. We spent a lot of time on it more than we should have, probably spent an hour or less. It was a couple of months from when we signed up to when we got things finalized. It was all very smooth and good. Our problem was with the red tape in the town. Whenever there was a problem and we contacted EmPower, they were pretty responsive and helpful.
At first, we didn't see that much of a difference in our bill. That was partially because of a setting, which we didn't know we had to do. We have a Tesla Powerwall and you can set on the Powerwall how much of your power goes to the Powerwall. We mistakenly had it set up so that 100% of the power went to the Powerwall. It's still spending too much on the Powerwall so we have to talk to somebody about that. The other reason that we didn't see that much difference in the bill was because we were looking at a partial month's bill. Since the system was installed, it took over two months to get it activated. We have a battery pack and I'm not sure that's set up. I'm waiting to see if our bill will go down even more.
EmPower estimated 800 kilowatt hours in September but we ended up with 422. I'm not sure EmPower estimated it correctly. This is a part-time house for us so when they set us up and calculated how much power we would use, we're not there all the time. Also, it has been a very cloudy and rainy month. We're looking forward to seeing another bill to see whether we've generated as much as they said they were gonna. September was a very warm month here and it should have generated more but our bill doesn't reflect what we're producing. That aside, the price for the system was a lot but it's worth it.
Reviewed Oct. 22, 2023
The reps from EmPower Solar were thorough and explained from A to Z. If there was something that we needed to redo or revisit, we had four days of Zoom calls with 45 minutes each, just because my wife and I had a lot of questions, and they were very open and weren't putting any pressure on our decision-making. The installation was good. It was explained to us what we should be expecting and the time frames. The installers weren't overpromising and underdelivering. So they were very helpful.
We were told the worst-case scenario would be the installation would be in September and if it’s early, it would be between July and August. The installation happened in July. They were accurate. It's just we were on vacation, so we would have done it earlier. The installers installed the system, but the net metering, which is based on the electric company or the local power company, wasn't installed in time. And that's more on the power company's scheduling. And since I wasn't available, it took about a two-week delay. It was nothing on their end but more of my availability. We could have seen results in two weeks instead of a month.
Reviewed Nov. 4, 2023
EmPower Solar is a very well-organized firm. They have excellent communication and take responsibility for everything. There was a problem with the town approving what they did. It had to do something with the generator. It wasn't an EmPower Solar thing but still, they fixed it. But they didn't fix it according to the town three times so there was a miscommunication between EmPower and the town inspector. That was irritating. Other than that, they're a good company. I have recommended them to two other people.
Reviewed Oct. 23, 2023
EmPower Solar came out, looked over everything, and told me what would cost me to do it. They underestimated the condition of the roof, but they took care of that. They're very straight up and honest. The installation was flawless. I got 32 panels and it took a day and a half. One of my recommendations was I didn't wanna see pipes around and they were able to go inside the house and do it that way. EmPower was great. I've told my friends and neighbors to sign up with them.
Reviewed Oct. 22, 2023
The gentleman was amazing. He really educated me phenomenally. And then what I did was, I went online and looked for the best solar companies in the area. And SunPower was the company that manufactures the equipment. They have EmPower that comes and puts the installation in. But their guarantee was the best on the market. Their product was one of the newest technology as far as the panels were.
Reviewed Oct. 22, 2023
The installation was efficient and fast. They were done within exactly a day. The system has been running for three months now. Just from this month, my bill has changed dramatic. Through the summer, it changed but it wasn't that much because of the AC running all day.
Reviewed Oct. 22, 2023
It was a great and seamless experience. The installation was better than the average solar company. I had a little bit of input on the aesthetics of it, and they listened, and it was all good. I use the web app and it shows me what I'm producing per day and gives me a historical view, and it also shows from what panels and how each individual panel is producing. So I could tell if there's something in the way of them or if there's some obstruction. I'm saving a significant amount of money per month, and what money I am spending is going towards a loan that will never increase.
EmPower Solar Company Information
- Company Name:
- EmPower Solar
- Year Founded:
- 2003
- Address:
- 4589 Austin Blvd.
- City:
- Island Park
- State/Province:
- NY
- Postal Code:
- 11558
- Country:
- United States
- Website:
- www.empower-solar.com