Dividend Solar Reviews

My husband and I have been trying to sell our property and we have already lost a deal with potential homebuyers and are now potentially losing a second deal!!! How is it possible that the homebuyers can qualify for a mortgage, but not a $35K solar loan?! Every time we are given the most ridiculous excuses about why they were denied. What a nightmare!!!! If we would have known Dividend would be so terrible, we never would have even gotten the solar panels to begin with!

We went through all the right paperwork from Dividend to transfer the loan while selling our house. It has been 90 days and both the parties seller and buyer has all paperwork done and submitted but dividend never transferred the loan. The loan transfer department I believe his name is John, never calls back. The phone representative never have a clue about the case. Horrible company. Because of this horrible experience I will never buy solar again and will warn everyone about it.

Dividend Financial is a poor business partner. While trying to get the loan paid off through the sale of my house they assessed late fees because they never responded to the email sent 19 days ago. There is only one email address listed through the customer portal and apparently they don't check that email very often. When I called their customer support person he stated it should have been sent to a completely different email: billing@dividendfinance.com. This has caused a delay that can be very costly both to my personal account as well as delays in completing the escrow. They need to be more responsive and provide information on the website like how to stop and auto payment as well as where to send escrow inquiries. Aside from these issues with closing the company seemed satisfactory.

I am having the same experience as so many others. We were completely lied to by the salesman/company that sold our system. In fact, the salesman is in prison now, and the company has reorganized to avoid all the faulty installs. We were sold the system on the incredible tax advantage, which when combined with solar production made it possible to “net out”, and reduce the payment to the average monthly I pay for electricity. Then in 9 years because of the tax advantages, I could have the system paid off. We were made so many promises and none of them were true. We were sold Solar Edge inverters that have a terrible track record, and the installers have been unable to find why half my system does not produce any power.

We are about to lose our deal we are selling our home. The potential buyer have been reaching out with the necessary paperwork to get qualified to take over the solar panels and Dividend have been carrying them about in circles. They have provided the necessary paperwork which they have required on the paperwork to assume the loan. We are just tired and stress out over this process. We going into the third week. We have been really patient. The worst thing we could ever have done was to get solar PANELS.

The potential of going green, even at no savings was too good to be true. My system is way too small to take away nearly any of my energy bill, and the price I paid I’ll never recoup. On top of that, Married with 3 kids, my tax liability was not enough to get The money I was supposed to put towards my loan, no keeping the original monthly price of $100 more a month. I’m 2 years into having this loan and till yet to recoup the “rebate” that is really just a tax liability break. I pay as much for my electric bill with more than my electric bill every month paying off a solar system that does me no good. Worst purchase I’ve ever made, and an extremely costly one.

Greed and customer neglect during COVID-19. Before the coronavirus My family and other families in our area have been using Dividend Solar for years now. During the pandemic we reached out to see if they’re doing anything to help homeowners. They initially say yes on the phone and take down your information but end up sending e-mail saying will not show any Leniency during difficult times. Do yourself a favor. Chose a solar company that treats their customers better.

Dividend Finance financed my solar panels and wow the ease of setting payments and excellent customer service. 100% would love to use them on any home I buy In the future!!! Also just the ease and how simple they make it and let alone how friendly the folks are.

We are in the process of purchasing a home that has a solar electrical system financed by Dividend. Just attempting to inquire about assuming the loan I discovered 1. long hold times. 2. representatives who are short, snippy, and just don't seem to care. 3. incorrect information regarding system warranties, etc. To me, this all says Dividend is one of those "zig hile" companies where cash is king and everything else (including customers) can take a hike. I believe we will just pay off the solar system and steer clear of Dividend. P.S.: Dividend, if you dislike being informed on, get your issues squared up!

Everyone involved with the loan process to put up the solar panels. Had great customer service!! Questions were answered quickly & everyone was absolutely professional. Project manager was very thorough with checking for permits & moved immediately. Had to wait for electric company to make the switch. Go with these guys - You can’t go wrong!!