Community Tax

Community Tax Reviews

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About Community Tax

Founded in 2010, Community Tax is a tax resolution company that offers tax resolution, tax preparation and accounting services across the nation. It uses tax practitioners and certified public accountants (CPAs) to represent clients in front of the IRS. Potential clients can request a free consultation before beginning the process.

    Pros & Cons

    Pros

    • 100% money-back guarantee
    • Spanish available

    Cons

    • Not all service prices published

    Bottom Line

    Community Tax can help with tax issues. It offers a 14-day 100% money-back guarantee on tax resolution services. Its customer service speaks English and Spanish and is available six days a week via phone and online chat.

    Featured Reviews

    Verified
    Los Altos, CA

    Community Tax has done my taxes for the last 3 years. They have been professional, on time, and friendly. I worked with Audrey ** and she was great - always answering questions qu...

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    Verified
    Stamford, CT

    They were nothing but fantastic. There was so much value in what they did, and the cost was fine. It reduced the stress that we were under in dealing with being in arrears. It imp...

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    What is Community Tax?

    Community Tax is a full-service tax company that is available to customers in every state. It offers tax resolution and preparation services for both individuals and businesses. It provides year-round tax assistance and bookkeeping services.

    NextPoint Financial, the parent company of Liberty Tax, acquired Community Tax in 2022.

    How does Community Tax work?

    To start working with Community Tax, you will have a free tax analysis with one of the company's professionals. At this point, it will hear your case and tell you the best resolution for your problem.

    Once you decide to work with Community Tax, the company will start the investigation process by filing a Tax Authorization Information Form 8821 with the IRS and/or the other appropriate form with the state. Once the company completes the investigation, it will tell you its findings and discuss next options.

    The final phase of working with Community Tax is the resolution process. In this step, the company prepares an in-depth proposal and submits it to the IRS and/or state. Once your issues are resolved, Community Tax says it will help you stay away from future tax debt.

    Community Tax services

    As a full-service tax company, Community Tax offers the following:

    Tax preparation
    Community Tax tax preparers have helped over 80,000 individuals file their taxes. The company will send you a simple questionnaire that allows the company to prepare your taxes for you. You will be able to review your tax return for accuracy and e-sign it when it is ready to be submitted.
    Tax resolution
    The resolution process starts with an investigation and may last up to one year. The Community Tax team analyzes your financials and IRS records and can help you reach the following solutions with the IRS:
    • Offers in compromise (OIC)
    • Installment agreement (IA)
    • Stair step agreement
    • Streamline installment agreement
    • Partial pay installment agreement (PPIA)
    • Conditional expense installment agreement
    • Traditional installment agreement
    • Currently not collectible status
    • Penalty abatement
    Accounting
    Community Tax offers accounting, personalized bookkeeping and payroll services  in three different packages starting at $99 per month.
    Community Tax Assurance Program
    The Community Tax Assurance Program is designed as a prevention program to ensure that clients remain compliant and updated with tax policies to eliminate future tax problems. It costs $39 per month.

    How much does Community Tax cost?

    Community Tax does not publish its prices on its website for tax resolution services. However, Liberty Tax customers can receive a discount when they use Community Tax for tax issues.

    For its accounting services, prices are $99 per month for the basic Bronze package and $199 per month for the upgraded Silver package. Tax assurance services cost $39 per month.

    Community Tax FAQ

    Who prepares taxes at Community Tax?

    For its tax preparation services, Community Tax uses tax preparers licensed with a Preparer Tax Identification Number (PTIN). Many tax preparers also have further certifications.

    How long does the tax resolution process take?

    Tax resolutions can vary depending on the severity of the tax issue. Among our reviewers, some were able to resolve their IRS issues in as little as four to six months and others reported it took up to two years.

    Is Community Tax’s assurance program worth it?

    Whether you have had IRS issues in the past or want to prevent them in the future, Community Tax’s assurance program can help ensure all of your tax documents are accurate and in compliance with the IRS. This additional service can help businesses make better financial decisions year-round.

    Does Community Tax have a tax debt minimum?

    Community Tax does not share if there is a tax minimum to work with the company. However, no matter your tax debt level, you can reach out for a free consultation and the company will let you know if you qualify.

    Is Community Tax legit?

    Community Tax is a legitimate business that claims to have helped over 100,000 clients and resolved over $800 million in tax liabilities. Its 14-day 100% money-back guarantee helps give you peace of mind when starting a new service.

    Community Tax Reviews

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    Page 1 Reviews 0 - 5
    Customer ServiceStaff

    Reviewed May 12, 2023

    Community Tax has helped me resolve my tax issues, that I have with the IRS. Community Tax has represented me with the IRS and setup a payment plan with the IRS. I am pleased with my monthly payment to the IRS and any questions I need answered about my taxes I feel comfortable calling Community Tax for quick answers. I have an excellent first contact there at Community Tax named Demetria ** who answers her phone or will return my call within 24 hours.

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    Community Tax
    Response from Community Tax
    Dennis,
    Thank you for your great rating and review! We are happy we were able to assist you.

    Community Tax

    Staff

    Reviewed April 6, 2023

    I’m really satisfied with my taxed outcome, they helped me on everything they could. I really appreciate all the help and to the team Carmen **, Shirlene **, Gonzalo ** and your tax practitioner Khoa **. Thank you once again.

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    Community Tax
    Response from Community Tax
    Christian,
    Thank you for your great rating and review! We will pass along your comments to your team.

    Community Tax

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      Punctuality & SpeedStaff

      Reviewed March 17, 2023

      Community Tax has done my taxes for the last 3 years. They have been professional, on time, and friendly. I worked with Audrey ** and she was great - always answering questions quickly, sending my gentle reminders, and always professional. Highly recommend!

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      Community Tax
      Response from Community Tax
      Teri,
      Thank you for your great rating and review! We will pass along your comments to your team.

      Community Tax

      Verified purchase
      PriceStaff

      Reviewed Feb. 17, 2023

      We engaged Community Tax and were thrilled all the way through with their level of service, knowledge, guidance, and timing. They were nothing but fantastic. There was so much value in what they did, and the cost was fine. It reduced the stress that we were under in dealing with being in arrears. It impacted our lives very favorably because the settlement was favorable.

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      Community Tax
      Response from Community Tax
      Cannon,
      Thank you for your great rating and review!

      Community Tax

      Reviewed Feb. 10, 2023

      I had the pleasure of working with Teri ** and Ashley **. This teamed help me navigate the complex settlement with the IRS and help release multiple levies in the various productions I work on. They made me feel comfortable and taken care as they negotiated with the IRS and gave a good timeline of when things would happen. Can’t recommend them enough.

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      Community Tax
      Response from Community Tax
      Monet,
      Thank you for your great rating and review!

      Community Tax

      Verified purchase

      Reviewed Feb. 22, 2023

      Working with Community Tax was good. They do keep in contact. I'm over the program. It did me well. I've cleared everything.

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      Community Tax
      Response from Community Tax
      Marilyn,
      Thank you for your rating and review.

      Community Tax

      Verified purchase

      Reviewed Feb. 13, 2023

      I dealt with Maurine through emails and over the phone. There was a little misunderstanding here and there, but everything was fine at the end. Community Tax helped me and we closed out the case. Out of 20,000, I still paid 17,000.

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      Community Tax
      Response from Community Tax
      Gerardo,
      Thank you for your rating and review!

      Community Tax

      Verified purchase
      Customer ServiceStaffTransparency

      Reviewed Feb. 12, 2023

      Community tax has done a good job. They're good at what they do. Every time I've called, if they weren't in, they'd call me back. Communication was really good.

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      Community Tax
      Response from Community Tax
      Mark,
      Thank you for your great rating and review!

      Community Tax

      Verified purchase
      Staff

      Reviewed Dec. 19, 2022

      No one wants to have to deal with tax issues! When faced with them there is always a friend in Community Tax! Marco and his team have been helpful, kind and patient. Keeping me from stressing out. Couldn’t be happier.

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      Community Tax
      Response from Community Tax
      Lisa,
      Thank you for your rating and great review! We will pass along your comments to your team!

      Community Tax

      Customer ServiceStaff

      Reviewed Aug. 21, 2022

      The folks at Community Tax....a LIFE SAVER. When I tell you the IRS was on me, it all started with the letters. They began to come more frequent so I started looking for help. Shout out to Liberty Tax. They connected me to Community Tax. I spoke with David, I gave him my entire run down. Then he connects me to Brian, it was the 1st week I believe, that he got me squared away. He set me up with a payment plan (that I can afford). You guys I thought I owed the IRS a TON of money, I was wrong. It turned out to be half of what I thought I owed. Call Community Tax ASAP. They will help you, and answer ALL your questions. Believe me I was texting them and everything, yep they will call you back. Thank you David and Brian. I know it took me forever to write this review. #CommunityTax

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      Community Tax
      Response from Community Tax
      Tamira,
      Thank you for your great rating and review! We will pass along your comments to your team!

      Community Tax

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        Community Tax Company Information

        Company Name:
        Community Tax
        Company Type:
        Private
        Year Founded:
        2010
        Address:
        17 North State Street, Suite 1800
        City:
        Chicago
        State/Province:
        IL
        Postal Code:
        60602
        Country:
        United States
        Fax:
        (888) 616-8850
        Website:
        communitytax.com

        Media

        AWARDS & CREDENTIALS 
        Illinois CPA Society
        Non-CPA Asosciate Member of AICPA
        Illinois Chamber of Commerce

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