Bronze Star Moving & Storage Inc.

Bronze Star Moving & Storage Inc. Reviews

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Overall Rating3.4 out of 5
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About Bronze Star Moving & Storage Inc.

Bronze Star Moving and Storage is a Florida-based moving broker and carrier. It operates in all 50 states and is fully licensed and insured. Its services range from basic moves to full-service packing, unpacking, loading, unloading, assembly and disassembly. It offers free 30-day storage, with long-term options available. It performs residential and commercial moves.

    Pros & Cons

    Pros

    • Long-distance and local moves
    • Free 30-day storage
    • Military discount
    • Serves 50 states

    Cons

    • Strict cancellation policy
    • Phone/email required for quote

    Bottom Line

    Bronze Star Moving and Storage offers local and long-distance moves in all 50 states. It's licensed as a broker and carrier. Its services include packing, loading, assembly/disassembly and storage. Military discounts are available.

    What is Bronze Star Moving and Storage?

    Bronze Star Moving and Storage specializes in long-distance and cross-country moves. It operates a network of movers in all 50 states. Local, shorter moves are also available, with basic to full moving and packing service.

    Its moving services include packing, unpacking, short- and long-term storage, and assembly and disassembly. Free 30-day storage options are available, and military moves receive a 10% discount. Bronze Star Moving and Storage is registered with the U.S. Department of Transportation as a household goods mover at the time of publishing.

    Bronze Star Moving and Storage services

    Bronze Star Moving and Storage is a residential and commercial moving broker and carrier. It partners with carriers across the U.S. to help connect you with movers in your area. Services include:

    • Cross-country moves
    • Local moves
    • Packing/unpacking
    • Loading/unloading
    • Assembly/disassembly
    • Short-term storage
    • Long-term storage

    Moving services can be customized to your needs, with basic and full-service moves available. Free 30-day storage is available, with long-term options as well. Bronze Star Moving and Storage has a transparent cancellation policy. Request a quote online and receive it via a call or email from a customer service representative.

    How much does Bronze Star Moving and Storage cost?

    Bronze Star Moving and Storage pricing starts at $2,100 for an East Coast move, $2,500 for a cross-country move and $2,300 for a West Coast move. Examples of moving costs from Bronze Star Moving and Storage are in the table below.

    LocationBedroomsCost
    California to Pennsylvania1$1,392
    Arizona to California2$3,154
    Oklahoma to Ohio2$3,590
    California to Florida2$4,550
    Indiana to California2$6,088
    North Dakota to Illinois3$5,248
    California to Texas3$6,700
    Ohio to Florida3$6,874
    Florida to California4+$18,992

    Bronze Star Moving and Storage FAQ

    What is the Bronze Star Moving and Storage cancellation policy?

    Cancellations made within 72 hours of paying your required deposit include a refund, minus a 15% cancellation fee. Cancellations made more than 72 hours after paying your required deposit result in a forfeit of your deposit and no refund.

    Is Bronze Star Moving and Storage a broker or carrier?

    Bronze Star Moving and Storage is registered as a carrier and a broker. It works with several partner carriers across the U.S.

    Is Bronze Star Moving and Storage licensed and insured?

    The company is fully licensed and insured. It also partners only with licensed and insured carriers.

    Where is Bronze Star Moving and Storage located?

    Bronze Star Moving and Storage is based in West Palm Beach, Florida.

    Is Bronze Star Moving and Storage legit?

    Bronze Star Moving and Storage provides a variety of moving services you can customize to your specific needs. The company offers free 30-day storage and a military discount. You do have to provide your contact information to receive a quote, but its cancellation policy, while strict, is clearly displayed online. Based on information from completed customer moves, its pricing is a bit below the market average, which could help when choosing a moving company for a local or cross-country move.

    Bronze Star Moving & Storage Inc. Reviews

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    Page 1 Reviews 0 - 5
    PriceMovers

    Reviewed Oct. 14, 2023

    I can not thank them enough for the service they have offered even though this was a last minute job. They make sure everything is put into the place with utmost care. They even help us with our internal move that was not included in the move and do not even charge for them extra. No hidden cost. They did more than they promised. I am extremely happy with the service they provided.

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    Bronze Star Moving & Storage Inc.
    Response from Bronze Star Moving & Storage Inc.
    Dear Emily,
    Thank you so much for taking the time to review your moving experience with us, this means the world to us! Please let us know if you, your friends, or family ever need any assistance with moving! We will treat them just like our own family.

    Thank You

    Customer ServiceMoversPunctuality & Speed

    Reviewed May 17, 2023

    I would like to Start By saying At first I was extremely apprehensive Just because I heard some Negative things about moving companies, and was very nervous. From, The first Phone call when I spoke to My Moving Specialist I was made to feel Comfortable and She said she "Free Educated" at this Company. Not only did she Go over details and was extremely patient with me but she was Also Through and Through Detail Ordinated. (Meadow). Most Moving companies I talk to were Just giving me prices and Being pushy. (Meadow) made sure I was well informed. Secondly, I was provided with Multiple Point of contact numbers. Which I called A lot. They answered every time. Third, I got a bit scared the day before the move but was reassured everything was right on schedule and felt put at ease.

    Fourth and last the day of the move, There were a Few hiccups as I added A couple pieces and they said they understood and it was not a hassle at all. I was accommodated quickly and very Humanly. The delivery was fast as I requested an exact date because I needed My stuff in A couple days Going over 2,000 Miles. I will be sending a Christmas Card to this Company as they went Above and Beyond to service my move for my family and I. Thank You Bronze Star!

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    Response from Bronze Star Moving & Storage Inc.
    I wanted to take the time to thank you for the positive review. I know you took time out of your day to tell us about your positive experience. Meadow is one of our best representatives on the floor here. I am glad she took the time to make you feel confident and comfortable in your decision to use our business. Unfortunately, all moving companies that have been in business long enough will have some negatives. A lot of the reviews are mixed. We try to educate all of our clients on how to receive the most accurate price for interstate moving. I'm glad you gave us the accurate list of items going and services you would want to be performed. We have everything all the way down to the delivery in our estimate and thank you so much for the positive feedback!!!
    Thanks,

    Bronze Star Moving and Storage

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      MoversPunctuality & SpeedDamagePacking

      Reviewed April 3, 2023

      I wanted to come write a review for my move FL to PA. I hired these guys to come out and load my storage unit in Florida. So because I was already in PA everything had deadlines and timeframes. I flew into Daytona beach airport and the driver even called to make sure my flight was one time. I met the driver at my storage unit and they pulled up 5 mins later. They wrapped all my furniture with blue blankets and takes up my boxed a little better for me. They finished everything in like 2 hours and they left. These guys work hard to make sure my stuff didn’t get scratched up. They packed the tuck so well.

      It took them 4 days to get back up to PA. I was surprised at how fast they did make it. When they got to my house in PA they even reassemble my furniture for me. They brought my boxes and bins into the rooms they were labeled for. I wasn’t expecting them to do what they did. Especially because the furniture was already disassembled by me and my dad when we put it in storage from my house in FL but they knew I needed help especially putting Amazon bunk beds together for my kids' room. I will definitely recommend them to all my friends and family. Thank you guys for such a good experience Moving!!

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      Customer ServicePriceMoversPunctuality & SpeedDamagePacking

      Reviewed Feb. 15, 2023

      I did an estimate online and Bronze Star Moving & Storage Inc. gave me a phone call within a few hours and gave me a good price. So, I scheduled over the phone. It was easy. And they were good with communicating what the next steps in the process were. The crew came in, did their job, left. It was simple. When they picked up my stuff, they did a good job packing it up, making sure that everything was protected and would not be damaged. They wrapped with blankets, which was great. It was quick. I would recommend Bronze Star to anybody who needs a moving company.

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      PriceMoversPunctuality & SpeedPacking

      Reviewed Feb. 1, 2023

      They worked with me and understood my needs. The team took their time but worked efficiently to get the job done within the time frame. Wrapped my things for extra protection and loaded and unloaded with care. Very much worth it!

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      Bronze Star Moving & Storage Inc.
      Response from Bronze Star Moving & Storage Inc.

      Hello, it was a pleasure working with you! Moving is a highly delicate and stressful process, and we greatly appreciate your feedback. Please tell your wife she was a delight to work with; the movers really appreciated her complimentary lunch. Until next time!

      Customer ServiceContract & TermsPriceDamage

      Reviewed Oct. 27, 2023

      I will caution anyone who chooses to deal with this company to do so with grave caution. Take your time and listen very carefully to what is being asked of you and conveyed in turn. My having years of experience in buying these services for both private and government entities, I fully understand the process from inception through claims. Do not be conned by offers of special savings for belonging to different groups or memberships as it's all a ruse to gain your confidence under false pretenses.

      I, personally, dealt with a representative named Zoey ** who took my inventory. I must say, she was the best part of the entire experience. The downward spiral began once I was transferred to a Broker named Thomas. Immediately, I knew that he was a liar from the things he stated about his access to active duty military PCS based pricing and his ability to award the same to me, which would be fraud if I were to participate because I am retired.

      In addition, he provided me the following information in an attempt to institute shock value: Mayflower: Nov 3, $17,586.00, United: Nov 4, $16,982.00, Beacons: Nov 3, $16,589.00, North American: Nov 2, $15,618.00, Bronze Star: Nov 1/2, $12,500.00, Atlas: Nov 4, $11,766.00. As I groveled at the pricing (I'd already conducted a pricing climate survey); he asked what price did I have in mind. I replied, generally, "under $10K." He asked, how did I feel about $9.5K. He stated that he could preserve that price (ONLY) if I committed on the spot by providing him with my credit card information.

      This does three things, all of which are dangerous; binds you to Bronze Star Moving, limits your ability to continue to shop the industry and an inability to review the terms of said agreement before compensatory liability is remitted, with no mentions of means of cancelation. If you were ever to encounter Thomas, it is my opinion based on my personal experience that he has zero integrity, is as cunning as a fox, and lower than the belly of a snake. He's a liar, fast talker; shaker, hollow deal maker - be careful.

      For the reasons mentioned above, I chose not to do business with them. There's a review by a gentleman from Michigan. I would suggest that you read it in its entirety. People seldom get upset for no reason, but an assailant oftentimes re-victimize victims by obscuring the reality and substituting the facts with fiction. Keep in mind, one cannot be perpetrator and victim simultaneously; thus, Bronze Star Moving has chosen to perpetuate fraudulent practices onto its customers via unscrupulous means, leaving only victims in its wake.

      Lastly, I informed Zoey and Thomas that I was going to leave such a review. Unless it was a strange occurrence, the email address utilized in communications with Bronze Star Moving was blocked as invalid when trying to write this review. I had to utilize a different address in order to do the same. The foregoing is the true Bronze Star Moving Company. I will be filing the same with the BBB, FTC, and my state's Attorney General.

      T.

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      MoversPacking

      Reviewed Oct. 25, 2023

      Under challenging circumstances, the team performed admirably. They arrived punctually, handled the packing efficiently, and most of our belongings arrived in good condition. The team's leaders were pleasant to deal with and responsive. Overall, the situation went as smoothly as possible, earning them a 5-star rating.

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      PriceMovers

      Reviewed Oct. 11, 2023

      This company’s myriad of moving options and incredibly impressive price rates sealed the deal for me. Other than that, I’d heard great things too. My experience with them was in accordance with what people raved about them. It will definitely be my preferred choice when I move again!

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      MoversPunctuality & SpeedPacking

      Reviewed Oct. 6, 2023

      The men that came over today were clearly knowledgeable in their industry. It's always a pleasant surprise when the movers you hire show up on time, pack carefully, and are kind and upbeat, despite the fact that moving is a stressful event.

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      MoversPacking

      Reviewed Sept. 24, 2023

      Choosing Bronze Star Moving and Storage was a brilliant decision. They flawlessly moved my 2-bedroom apartment to a new condo. The team's attention to detail while wrapping household items, including electronics and artwork, was impressive. The truck's condition was pristine, and the loading/unloading procedure was swift. Their expertise in handling complex moves, like shifting from a second-story apartment to a ground floor, is commendable.

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        Bronze Star Moving & Storage Inc. Company Information

        Company Name:
        Bronze Star Moving and Storage
        Website:
        www.bronzestarmoving.com

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